Vision:
The vision of e-Suvidha project is “to provide to the citizens of Uttar Pradesh, all G2C and G2B One-Stop services and information of Departments and agencies of Central, State and Local Governments in an efficient, reliable, transparent and integrated manner on a sustained basis, with certainty, through easy access to a chain of computerized Integrated Citizen Service Centers (ICSC’s) and through multiple delivery channels like Electronic Kiosks, mobile phones and the Internet”.
The vision of e-Suvidha is to eventually bring all the G2C, G2B and B2C services within the purview of the project as a single interface to obviate the need for citizens and business people to visit the Government offices except for specialized and complex services.
Mission:
The Mission of e-Suvidha Project is “to be the One-Stop-Shop for all C2G interactions”.
Currently, there are 172 e-Suvidha Centres operational out of which 74 are in Lucknow city, and 98 e-Suvidha Centres in 16 other cities of the State delivering around G2C and B2C services.
List of Departments presently participating in e-Suvidha Project
Utility Bill Services
- Madhyanchal Vidyut Vitran Nigam Limited. (MVVNL)
- Nagar Nigam Lucknow.
- Jal Kal Vibhag, Nagar Nigam Lucknow.
- Bharat Sanchar Nigam Ltd. (BSNL).
G2C Services (Certificate/Felicitation Services)
- Revenue Department.
- Urban Development Department.
- Medical & Health Department.
- Social Welfare Department.
- Women Welfare & Child Development Department.
- Handicap Welfare Department.
- Employment Department.
- Food & Civil Supplies Department.
- Panchayati Raj Department.
- Labour Board
- All Concerned departments with respect to e-District
B2C Services
- PAN Card
- UID/Aadhar Card
- LIC Premium Collection
- NIELIT (Formerly DOEACC) – BCC, CCC, O, A, B Level Courses.
- Mobile Top-up/Recharge.
- Internet Data Card Recharge.
- Mobile bills payment.
- D2H Recharge.
- RED Bus